Course Code: REL-PAC-ELNEC-PMCPPC
Hours: 1.5
Type: Online Course
Content Expiration Date: 12/31/2024
Learning Objectives:
Identify three factors that influence communication in the palliative care setting.
Describe key factors in communicating bad news.
Identify helpful communication strategies in talking with children about death.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Communication Basics
The Power of Words
Collaborative Decision Making
Methods of Communication
Listening
Attentive Listening
Factors Affecting Communication
Other Influential Family Factors
Coping with Loss
Your Behaviors
Review: Communication Myths
Summary
Section 3: Communication Techniques
Mind the Details
Communication Techniques in Palliative Care
Family Meetings
Delivering Difficult News
Common Responses to Receiving Difficult News
Articulating Empathy: NURSE
Ongoing Communication and Support
Resolving Conflict
Listen with Parent’s Ears
Phrases to Use
Semantics: Use the “D” Word
Do Everything
Helpful Tips for Talking with Children
Testimonial
Talking About Death with Children
Children’s Understanding of Death and Communication Techniques
Communication Between Professionals
Pediatric Communication with APRN and Oncologist
The Nurse’s Role
Review
Summary
Section 4: Conclusion
Course Summary
Course Contributors
Resources
References
Instructor: ELNEC Pediatric 2021
The content for this course was revised by Amy Haskamp, MSN, RN, PCNS-BC, CPON, CHPPN.
Amy Haskamp is a Pediatric Clinical Nurse Specialist for the Pediatric Palliative Care Team (PACT) at Riley Hospital for Children at Indiana University Health Hospital. She has over 16 years of experience caring for children with cancer before joining PACT in 2014. Working with the oncology population, she became interested in pain management, psychosocial support, and pediatric palliative care. She lectures and teaches at the local, national, and international level, and has been a member of the ELNEC pediatric faculty since 2011. Ms. Haskamp is an active reviewer for pediatric palliative care education and has co-authored several publications on pediatric palliative care.
The content for this course was created by The ELNEC Project Team.
The ELNEC Project, which began in 2000, is a collaboration between the American Association of Colleges of Nursing (AACN), Washington, DC and the City of Hope, Duarte, CA. For more information about ELNEC, go to www.aacnnursing.org/ELNEC.
Target Audience:
The target audience for this course is: Nurses; in the following settings: Hospice, Palliative Care.
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All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.