End of Life Care: Communication

Course Code: REL-PAC-0-EOLCOMM

Hours: 1

Type: Online Course

Content Expiration Date: 12/31/2024

Learning Objectives:
Identify at least three opportunities to discuss the end of life
Determine two key issues that need to be communicated at the end of life.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: What Is Communication?

Communication

Discussing End-Of-Life Issues

End-Of-Life Communication for Healthcare Professionals

Every Patient has Unique Needs

Effective Communication

Cultural Competency

Admissions

Admission Process

Clinical Assessment

Healthcare Terminology

Low Literacy as a Communication Barrier

Techniques to Improve Communication

Changes in Communication Status

Review

Summary

Section 3: Starting the End-Of-Life Conversation

Starting a Conversation

Family Communication

A Family Discussion: Janie and Rey

Patients’ Desires Change

Review

Summary

Section 4: Goals of Communication

Making Communication Successful

Continuing Dialogue

Discussion Alternatives

Communication at the End of Life: A Scenario

A Good Death?

Patient Acceptance

Goal of Communication

Discussing Future Plans

Seek Appropriate Help

Review

Summary

Section 5: Conclusion

Course Summary

Course Contributor

Resources

Reference

Instructor: Kathleen Koopmann, RN, BSN

Kathleen is an SME Writer for the Post-Acute Care team. She has over 36 years of clinical and nursing education. She completed her Bachelor of Science in nursing from Western Governor's University. She has training from the North Carolina Statewide Program for Infection Control and Epidemiology through NCDHHS and the University of North Carolina. Kathleen has worked in long-term care, critical care, acute care, Occupational Health, and nursing education. She recently worked as a Staff Development Coordinator and Infection Control Practitioner in long-term care.

Target Audience:
The target audience for this course is: Beginner level Social Workers; Nurses; in the following settings: Post-Acute Care.

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All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.

To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.