Course Code: REL-PAC-WB-MYHS
Hours: 1.25
Type: Online Course
Content Expiration Date: 12/31/2024
Learning Objectives:
Describe the "hospice spirit" for all professionals and for yourself.
Recall at least two challenges to maintaining the hospice spirit for yourself within the past 3 months.
Choose to use at least two coping strategies for yourself in your hospice role within the next 3 months.
Apply Goleman's "Empathy Triad" to at least one relationship at work that deflates your "hospice spirit".
Outline:
Hospice Spirit
Hospice “Spirit”?
“Spirit”
Hospice Spirit: Life Force, Essence
My Hospice Spirit Diagram
Learning Objectives
“Spirit” Objectives
Recent Past? Mental Health Predictions
Stress
Too Much Stress
More Personally. . .
Eustress vs. Distress
Compassion Fatigue
Ethical Dilemma
Culture War
Moral Distress
Name and Claim
The Rock and The Play-Doh
“Spirit” Objectives
Five Key Stressors Hospice Professionals Face
Revisit
EU-stress vs. DI-stress
Resilience: Three Key Qualities
Transitions
Compassion Fatigue
Giving Care
Giving Care to OTHERS
Self-Care
Taking Care of MYSELF
Which Messages. . .
What Do You Do with Your Ignited Emotion?
Choose and Use
Empathy and Emotional Intelligence for Yourself
Florence Nightingale
Short Term (Pandemic) or Ongoing?
Ethical Dilemma
Who In Your Workforce Most Likely Feels Moral Distress?
Moral Distress
“Spirit” Objectives
Choose to Use
Walk a Mile in My Shoes
Do You Have Time for That?
Can We Truly Walk in Another's Shoes?
Living and Giving
Cognitive Empathy
Cognitive Empathy: To React or To Respect?
Emotional Empathy
I Know Just How You Feel!
Empathetic Concern
Are You Seeing Empathy as Head and Heart and Action?
Empathy + Accountability = Pt Care Outcomes
HEALing Techniques
It’s Been Good to Be with You!
Resources
References
Instructor: Joy Berger, FT, DMA, BCC, MT-BC
Dr. Joy Berger is the CEO/Owner of Composing Life Out of Loss, equipping end‐of‐life care organizations throughout the nation with empathic, 24/7 resources to improve quality, increase access, and cut costs. She rolled out COVID‐19 support services on March 3rd, 2020 and continued to support hospice organizations throughout the ongoing transitions of employee fears, changes, stresses, transitions, and resilience.
Dr. Berger is a frequent presenter and author for national and international groups, as well as for more person‐centered consult and coaching. She serves as a Board Member for the Association for Death Education and Counseling, and spearheads their Networking and Engagement.
She served Weatherbee Resources' Hospice Education Network (HEN) as the Director of Education from 2011 through its migration over to Relias Learning. While serving Hosparus (Louisville, KY) as Director of Hospice Institute/Education and Quality Research, Joy chaired NHPCO's Research/Academic/Education professional section. As a chaplain and musician for Hospice of Louisville, Joy was honored with NHPCO's National Heart of Hospice Psychosocial/Spiritual Care Award. Additionally, Dr. Berger authored Music of the Soul ‐Composing Life Out of Loss, published in Routledge's Series in Death, Dying and Bereavement.
Freely reach out to Dr. Berger before or after this session with your own stories, insights, and questions about "maintaining the hospice spirit," via joy@composinglife.com or www.composinglife.com/contact.
Target Audience:
The target audience for this course is: Nurses; Physicians; in the following settings: Hospice.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.